At EEBills.com, we aim to provide a smooth, reliable, and satisfactory experience for all users. This Refund Policy explains when refunds may be issued and how requests are handled. By using our Services, you agree to the terms outlined below.

1. No Automatic Refunds

We do not provide automatic refunds once a service has been accessed, processed, or used. Refunds are only considered under specific conditions mentioned in this policy.

2. Eligibility for Refunds

You may be eligible for a refund only in the following cases:

a. Service Processing Failure

If a service cannot be completed due to a technical issue on our side, a full refund may be issued.

b. Transaction Error

If a payment fails but is still deducted, or processed incorrectly, the amount will be refunded after verification.

c. Duplicate Payment

If you accidentally make a duplicate payment, the extra amount will be refunded once confirmed.

3. Non-Refundable Fees

The following are non-refundable:

• Service fees already processed or used
• Transaction or processing fees
• Any completed billing or account service charges
• Promotional or discounted service fees
• Late payment penalties (if applicable)

4. Service Dissatisfaction

Refunds are NOT provided for:

• Delays caused by user-side internet or device issues
• Incorrect information provided by the user
• Third-party service interruptions
• Change of mind after service completion

However, we are always available to help resolve any issues.

5. Refund Request Process

To request a refund, contact us at:

📧 Email: info@eebills.com

Please provide:

• Full name
• Registered phone number
• Account or billing details
• Proof of payment
• Reason for refund request

Additional verification may be required before approval.

6. Refund Approval Time

Refund requests are reviewed within 7–10 business days.

If approved, refunds may be issued through:

• Bank transfer
• Original payment method

Processing time depends on your bank or payment provider.

7. Account Closure

If you stop using our services:

• Any pending payments must be cleared
• Completed services are non-refundable
• Any obligations must be fulfilled before closure

8. Changes to This Refund Policy

We may update this Refund Policy at any time.
Changes become effective immediately after being posted on our website.

9. Contact Us

For any questions regarding refunds or payments:

📞 Phone: 888-852-1519
📧 Email: info@eebills.com
🌐 Website: https://eebills.com